Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you voluntarily provide when using our website, including your name, email address, phone number, and reservation details submitted through our booking and contact forms. We also collect GPS location data only when you explicitly choose to use our emergency location-sharing feature.
We automatically collect certain technical information including IP address, browser type, device type, pages visited, and timestamps for analytics and security purposes.
2. How We Use Your Information
We use your personal information to process reservation requests, communicate with you about your bookings, respond to inquiries, and improve our services. GPS location data is used exclusively for emergency response coordination when you initiate a location share. We do not sell, rent, or trade your personal information to third parties.
3. Data Protection
We implement industry-standard security measures to protect your personal information, including encrypted transmissions (SSL/TLS), secure form processing, and restricted access to personal data. Reservation details and client information are treated with the same confidentiality standard we apply to all client interactions.
4. Third-Party Services
Our website may use third-party services including Google Fonts for typography, Mailchimp for newsletter distribution, and form processing services for contact and booking submissions. Each service has its own privacy policy governing data handling.
5. Cookies
We use minimal, essential cookies and session storage for website functionality (e.g., remembering banner dismissal state). We do not use tracking cookies or third-party advertising cookies.
6. Your Rights
Under the California Consumer Privacy Act (CCPA) and other applicable laws, you have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@blackvale.net.
7. Children’s Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
9. Contact
Blackvale Protective Services
info@blackvale.net
[PHONE]